AfterPay FAQ
What is AfterPay?
Installments by Afterpay is an instalment plans for online shoppers, allowing a purchase to be paid for in four equal instalments, due every 2 weeks.
Where I can use AfterPay for Mimi Miller, Womenswear?
AfterPay can be used online and at select pop-ups and events.
Can I use AfterPay if I’m an international customer?
No, unfortunately AfterPay is only available to U.S. residents at this time.
How do I use AfterPay to complete my purchase?
Shop at shopmimimiller.com and check out as usual. At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, just log in to your Afterpay account. Then complete your order, they keep is super easy!
Does Afterpay require a credit check or charge interest?
No, that’s the beauty of AfterPay! There are no credit checks ever and they don’t charge interest on payments.
How does the AfterPay payment plan work?
All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in equal installments from your payment method on file and your payment schedule will be provided to you. Additional, unscheduled payments can be made by logging into your AfterPay account. Afterpay will adjust the amount owed accordingly and have it reflected on your account. You will also receive an email a few days before your payment due alerting you that the due date is near.
Will my order ship immediately?
Yes! This is another great quality of AfterPay. Their motto is shop now, pay later, and they mean it! Once you make your initial payment at the time of purchase, we will ship your order immediately.
Does my purchase qualify for AfterPay?
All items in your shopping bag must be eligible for Afterpay, and the bag value must be between $35 and $1,000.
Afterpay accepts Mastercard and Visa credit and debit cards issued in the USA.
What if I can’t pay an AfterPay installment?
If sufficient funds are not available at the time the automatic payment is due, you will be charged an $8 late payment fee by Afterpay. An additional $8 fee will be charged if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order. If you are facing hardship, AfterPay has a hardship policy that allows them to work with you to get you back on track.
Please see Afterpay Payment Purchase Agreement here.
How do I return/exchange an item purchased with AfterPay?
Afterpay follows our standard return process. Email hello@shopmimimiller.com to initiate a return. We cannot provide an exchange or cash refund. As soon as the refund is processed it will be reflected in your Afterpay online account. Have more questions about Afterpay returns? Go to help.afterpay.com.
Can I manage my AfterPay account?
Yes! You can manage it online at afterpay.com or through their app.
Where can I learn more about AfterPay?
Visit the Afterpay website here for a comprehensive list of FAQs and check out Afterpay’s Privacy Policy found here.
If you have a question about your Afterpay account, please contact the Afterpay toll-free customer support line at 855-289-6014 or use the contact form found here.